Email results

After the click,
did they get there?

Give an email workflow a measurable goal. See whether people reach that goal after clicking.

Example Play · Finish setup

Goal: connect a domain.

Last 30 days · All versions

Observed after a click
8 / 128

measured emails were followed by
a click and the named goal.

6.3% · Within seven days
128Emails sent
24Clicked
8Connected a domain after a click
WHAT TO INSPECT NEXT

People are reaching the product. Check where setup stops after the click before changing the reminder’s subject.

Explore the example · Fictional brands and data · No emails sent

Read it before you change it

A useful result
has a counting rule.

Use the number to decide what to investigate. Keep the definition beside that decision.

WHAT COUNTS

A click, then the goal.

Each measured email counts once when a click is followed by the named goal within seven days. Recent results can still change.

WHAT TO CHECK

Where does setup stop?

Compare the goal with the customer’s recorded product activity. A click alone cannot tell you why someone left.

Explore the customer context ↗
Explore the result and definitions in the product view
Play results · Actual product viewOpen full view ↗
Local sample data. No customer records or emails are changed.

Give clicks the right context.

Click observation needs the website tag or click beacon. Opens can be inflated by privacy features, so use them as supporting context.

Separate activity from lift.

A click followed by the goal is observed activity. It does not prove the email caused it. Campaigns currently have delivery reporting, without Play goal attribution.

A few useful details.

Are these results proof of revenue lift?

No. Goals and purchase attribution show observed activity under defined rules. They do not measure causal lift.

Do campaigns get the same goal reporting?

Campaigns have delivery reporting. They are currently excluded from Play goal and purchase-outcome attribution.

Start with the customer’s next step.

Tell us which goal your email should support. We can help you connect the events.

Talk to us about access ↗Read the setup guide ↗